Terms & Services

USA Advocacy Group and its employees are aware of the HIPPA regulations and it is our duty to uphold them on behalf of our clients for confidentiality purposes. Our services also requires that we keep up to date information on our clients. If any of our information appears to be inaccurate, we will contact our customers to rectify the situation. Our duty also extends to our disclosure protocol. We will never disclose your personal information including your medical records to anyone without your prior consent. We also do not sell nor share your information with third party organizations that are not a part of the Patient assistance service. The information we obtain is primarily used to assist us in managing your involvement in our service as well as the patient assistance program that provides the medications for you. Our use and disclosure of your information includes but is not limited to your physician, pharmacist, or any pharmaceutical manufacturer that provides your Patient. We may use your information in speaking with your physician or any representatives working on their behalf or representatives of pharmaceutical companies in order to follow up on the status of your application. We take industry standard measures in protecting your information and ensuring that it is securely stored. You may cancel the services you receive at any time, in order to do so is to call in to the customer service department. The termination releases both your duty to pay and the duty of USA Advocacy Group LLC to continue their services of maintaining my enrollment in a Patient Assistance Program. To ensure that you're satisfied with our services, any inquiries regarding this policy may be directed to our representatives who are available Monday through Friday. I also understand that this agreement may be cancelled due to inability to process payment because of insufficient fund. Upon receiving a denial for payment, USA Advocacy Group LLC will make a reasonable effort to contact me in order to inform issues of payment but they are not required to process my applications unless alternative methods of payment are reached. Also, USA Advocacy Group LLC does not approve nor deny applications for the Patient assistance programs. We also do not nor grant medical advice. We are a company that provides our clients with a service of facilitating the application process for the patient assistance program offered from manufacturing pharmaceutical companies.